R4 139 How to Predict Violence and Influence Outcomes- Idaho Falls

June 8-9 2026, 8:00am-5:00pm

Credit Hours: 16
Course Number: R4 139

Description:

Before officers are attacked, perpetrators almost always tip their proverbial hand by communicating their intent. Preventing violent encounters requires officers to quickly and accurately identify behaviors that indicate malicious intent and immediately resolve them.

How to Predict Violence & Influence Outcomes is based on Lt. Glennon’s popular book, “Arresting Communication” and delves deeply into the study and interpretation of verbal and non-verbal communication through body language and facial movements. In this profession, understanding these human behaviors has been proven to be key to officer safety. Students will learn these skills through the analysis of dozens of current videos involving police encounters with angry, irrational, confused and in need citizens – that turned violent.

We then delve into your behaviors. What’s your body language conveying? Are you using the right language to control the interaction? What’s going to happen to your body when the encounter escalates and your stress level rises quickly? Are you trained in The Sudden Onset of Acute Stress? By examining movements, evaluating mannerisms and identify warning signs that preceded the impending aggressions, you’ll be better equipped to respond quickly and with the goal of building rapport, controlling the outcome and avoiding potentially deadly encounters.

Topic Covered

➢ Establishing That YOU ARE IN THE HUMAN BEHAVIOR BUSINESS!
➢ The Science of Kinesics: Understanding Physical Behaviors Used to Express Meaning & Intent
➢ Statement Analysis: Picking Up What They Don’t Know They’re Telling You
➢ Language of Lies: Detecting The Deceptive Cues and Clues
➢ Preattack Indicators: Spotting The Attack to Prevent It
➢ Situational Awareness: You, the Subject and the Environment
➢ The Magic of Questions & Active Listening
➢ Language and the Use of Force: Tactical Communication During a Force Encounter
➢ Mental Illness: Detecting, Communicating and Aiding
➢ The Sudden Onset of Acute Stress: Are You Prepared? The Mind, Body and Decision Making

Instructor: Lt. Kelly DeVoll

Location:

Idaho Falls Police Department
775 Northgate Mile
Idaho Falls, ID 83401

Cost: $ 299.00 Payable Calibre Press
(Attendees are responsible for meals, travel, and/or lodging)

Registration Detail:

Idaho Falls 2026

Register at : https://secure.calibrepress.com/events/how-to-predict-violence-and-influence-outcomes-idaho-falls-id/

Remarks:

Local Point of Contact: Jason Hendrian (208)612-8662 or jhendrian@idahofalls.gov