R4 217A Trauma- Informed Telecommunications – Chubbuck

October 1 2026, 8:30am- 4:30pm

Credit Hours: 8
Course Number: R4 217A

Description:

The Trauma-Informed Telecommunications Course equips emergency telecommunicators, call takers, 9-1-1 specialists, and supervisors with the skills to engage the public with empathy and professionalism. The course integrates trauma-informed practices into first-responder interactions while addressing the effects of vicarious and cumulative trauma on personnel to promote resilience, wellness, and effective service delivery.

Instructors: Phil Rizzo

Locations:

Chubbuck City Hall
290 E. Linden
Chubbuck, ID 83202

Cost: $225.00 Payable to J. Harris
( attendees are responsible for meals, travel, and/or lodging)

Registration details:

Link to register: https://lp.constantcontactpages.com/ev/reg/hwbz57v

Early Bird registration discount (expires 9/8/26) cost $189.00 instead of full cost of $225.00. 

Remarks:

Local Point of Contact: Shane Manning (208)243-1546