R2 Advanced Level Crisis Response Team Training

Course Number:   R2 224

Description:  Crisis Hostage Negotiation Level II

The Crisis/Hostage Negotiation Course (Level II/Intermediate) will further enhance the knowledge and skills acquired in Crisis Hostage Negotiation – Level I Basic Course, or its 40-hour equivalent. 

Flyer – CSM Crisis_Hostage Negotiation Level II Boise ID

Date:    November 15-19, 2021

Time:   0800-1700

Credit Hours:  40 hours

Ada County Sheriff’s Office Training Room A
7200 Barrister Drive, Boise, ID 83704

COST:   $545.00    PAYABLE TO: Crisis Systems Management 

(Attendees are responsible for meals, travel, and/or lodging)

Deadline:  November 1, 2021

Instructor:  Troy King and Deborah McMahon

Registration Details:  https://crisisnegotiation.us/event/crisis-hostage-negotiation-level-ii-boise-id/

Remarks:    Do not send registrations to POST.

Contact Troy King for registration questions: troydking@crisisnegotiation.us or 360-702-6773

Contact Cydney Shubin, Training Coordinator, 208-577-3563 or cshubin@adacounty.id.gov for site information or hotel recommendations.


R4 FBI Regional Crisis Negotiations Course- Pocatello FREE CLASS

Course Number: R4224

Course Description:

The Federal Bureau of Investigation is conducting a 40 hour Regional Crisis Negotiation Course, designed to provide law enforcement officers with a basic understanding of the philosophy and components of effective crisis negotiation.  The course combines classroom learning and practical exercises.  The classroom instruction will focus on fundamentals of crisis negotiation, active listening skills, the tactical role of the negotiators, suicide assessment and intervention, high risk indicators and team protocol.  Practical exercises are incorporated into the course.  These involve a variety of scenarios designed to encourage the use of active listening skills in a variety of crisis settings.  The course instruction is provided by members of the Salt Lake City FBI’s Crisis Negotiation Team.

Dates: June 21-25, 2021

Times: 0800-1700

Credit Hours: 40

Location: 1 Hoku Way, Pocatello, ID 83204

Cost: FREE

(Attendees are responsible for meals, travel, and/or lodging)


Instructor(s): To register for this course, contact Captain Kathleen Ballard at kathleenb@bannockcounty.us or 208-236-7144


R4 NTOA Basic Crisis Negotiations- Idaho Falls

Course Number: R4224

Course Description:

This is a basic level course designed for law enforcement and corrections personnel, mental health professionals, supervisors / team leaders and commanders who are assigned to, work with, or oversee the functions of a crisis / hostage negotiations team.  This course is also appropriate for law enforcement and corrections personnel who aspire to join a crisis / hostage negotiations team.  This curriculum is designed to meet the standards set forth by the National Council of Negotiations Associations for a basic course of study for police crisis / hostage negotiators.  Although it is a “basic” course, it represents a robust and comprehensive view of the most likely negotiation problems and best techniques to resolve them peacefully.  It is suitable for experienced negotiators desiring a refresher course.


Upon completion of this course the attendee will be familiar with:

  1. The legal and historical foundations of hostage/crisis negotiations and current practices in the field
  2. Active listening techniques and their role in communicating empathy and building rapport
  3. Crisis negotiations team roles, and the relationship of negotiators to SWAT and incident commanders
  4. The dynamics of negotiation problems, including suspect demands, obstacles, deadlines, hostage survival, threats, one-way communications, measuring progress, and the phases of a negotiation incident from initial contact and surrender
  5. Suicide intervention skills for suicide and suicide by cop incidents
  6. Intelligence exploitation including open source and social media
  7. Common crisis situations and suspect profiles
  8. Influence and compliance tactics
  9. Managing indirect negotiations like the use of third party intermediaries and interpreters
  10. Healthy practices designed to keep negotiators safe legally, physically, and emotionally
  11. Practical exercises and scenario-based learning to reinforce new skills

Prerequisites- Must be full-time sworn law enforcement personnel

Dates: January 11-15, 2021

Times: 0800-1700

Credit Hours: 40

Location: Idaho Falls Police Department Training Annex, 740 Park Ave., Idaho Falls, ID 83402

Cost: $729.00 for NTOA members, $784.00 for non-NTOA members, although a one year membership is included in this price.

Cancellation Policy:

Student will receive full refund of any paid fee if cancelled in writing 30+ days prior to course start.

NTOA will charge $100 cancellation fee if written notice is received less than 30 days prior to course start.

No written notice, no refund.  Qualified substitutions are always acceptable.

NTOA reserves the right to cancel a course 30 days prior to the start date.  We will notify you immediately if this occurs.

(Attendees are responsible for meals, travel, and/or lodging)

Deadline: December 10, 2020

Instructor(s): NTOA Instructor(s) TBD

Remarks: To register for this course, click the following link- https://training.ntoa.org/CourseRegistration/default.asp?num=20203190

Suggested car rentals- Use the following ID#, XZ17D23 to get the discounted rate. You can log onto  www.enterprise.com and use the pin code of NAT or call 1-800-RENT-A-CAR

Suggested hotel- Hilton Garden Inn 208 522 9500


R2 224 Hostage Negotiations, Phase I and II

Course Number:  R2-224

Description:  Hostage Negotiations, Phase I and II

This training will cover the Structuring of a Crisis Negotiation / Response Team.
Topics covered include: 

  • Introduction to CNT
  • Team Structure
  • Basics of CNT
  • Intelligence
  • Communication Skills
  • Psychology in Negotiations
  • Terrorism
  • Case Studies
  • Suicide Intervention and Role Play


Date:    July 20-24, 2020

Time:   0800-1600  Monday thru Thursday
0800-1200  Friday June 24th

Credit Hours:  28  hours


Caldwell Police Department
Community Room
110 South 5th Avenue
 Caldwell, Idaho

COST:       $525.00   Payable to PATC 

(Attendees are responsible for meals, travel, and/or lodging)

Deadline:        July 13, 2020

Instructor:      Mark Lowther

Registration Details:     Online at www.patc.com


Remarks:    Do not send registrations to POST.

Coordinator point of contact at Caldwell Police Department:
Lt. Doug Winfield at (208) 455-4534 or at dwinfield@cityofcaldwell.org