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R4 Tactical Dispatch- Rexburg

October 1, 2020 @ 8:00 am - 5:00 pm

Course Number: R4217

Course Description:

This course will provide the basic Telecommunicator with the specialized skills, knowledge, and abilities to succeed in a Tactical Dispatcher position.

Topics include:

  • Role of the 911 Telecommunicator as a Tactical Dispatcher
  • Establishing trust and rapport with a crisis caller
  • Using active listening techniques
  • Dealing with Barricaded Subjects, Hostage Takers, and Active Shooters
  • Incident/unified Command System procedures, forms, protocols
  • Working with the incident commander
  • Tactical operaions in the PSAP or at a command post
  • Critical Incident protocols
  • Technology used in communications interoperability
  • Active Shooter protocols and Agency procedures

Dates: October 1-2, 2020

Times: 0800-1700

Credit Hours: 16

Location: Madison County Sheriff’s Office, 145 E. Main St. Rexburg, ID 83440

Cost: $250.00

(Attendees are responsible for meals, travel, and/or lodging)

Deadline: Sept. 15, 2020

Instructor(s): Dave Larton

Remarks: To register for this course, contact Madison County Sheriff Deputy Sgt. James Briggs at 208-372-5001 or email at


October 1, 2020
8:00 am - 5:00 pm
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Madison County Sheriff’s Office


Madison County Sheriff’s Office
145 E. Main St.
Rexburg, ID 83440 United States
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