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R1 705 Communications Center Supervisor – Grangeville
October 3 @ 8:00 am - 5:00 pm$389
Course Number: R1 705
The APCO Institute Communications Center Supervisor course provides supervisory training designed specifically for Comm Center Supervisors and candidates moving into supervisory roles. Perhaps the greatest challenge in preparing supervisors is helping them develop a new point of view that relates the work in front of them to a wider perspective of how their work fits together with the work of everybody else in the agency to move the mission forward.
Students should have access to their agency’s policies and procedures as a resource to use in class.
- The Role of the Communications Center Supervisor
- The Evolution of the Supervisory Mindset
- Skills for Supervisory Success
- The Supervisor as Leader
- The Supervisor as Management
- Communicating as a Supervisor
Classroom instruction is supplemented by practical exercises that help students apply the lessons to their own agency policies and procedures. Students not only learn supervisory topics, but also learn how to work together in groups and cooperate to attain common goals.
Dates: October 3 — 6, 2022
Credit Hours: 32
Idaho County Search and Rescue Building
155 Airport Road
Grangeville, Idaho 83530
(Attendees are responsible for meals, travel, and/or lodging)